End-User & Admin Interfaces:
The platform consists of two main interfaces: one for visitors booking quest rooms and one for administrators managing orders and content. Each interface provides tailored features for smooth interaction and management.
Online booking platform
Delivered projects - DDI Portfolio
About Project
Outsourcing
Business idea
- Automate booking and order management for quest rooms.
- Simplify interactions between visitors and room providers.
- Enable real-time process tracking and system monitoring.
- Grow the platform by expanding the partner network.
Business goals
01.
Orders are handled quickly and accurately, saving time and reducing mistakes.
02.
The website is intuitive, letting visitors easily find and book rooms.
03.
Administrators can monitor all system activity in real time for smooth operations.
04.
The platform grows as more partners join, expanding available options.
05.
Revenue increases while keeping the platform competitive and reliable.
The main goal of the project is to make booking quest rooms simple and enjoyable for visitors. Providers have clear, reliable tools to manage orders and updates, ensuring smooth operations.
Target audience
- Quest room visitors looking for a simple, reliable online booking.
- Quest room representatives responsible for room availability and orders.
- Administrators and stakeholders in charge of system processes.
Solutions
Automated Order Processing:
The platform handles all bookings automatically. Visitors can easily adjust or cancel reservations, while administrators see updates in real time, keeping everything organized and reliable.
Multilingual Support:
The platform we built supports English and French. Visitors and administrators can switch to their preferred language, making every interaction clear, intuitive, and effortless for all users.
Multi-User Access & Permissions:
Different types of users have customized access rights. Administrators, partners, and visitors see only relevant features, keeping operations secure and organized.
Recommendation Engine & Ratings:
The platform suggests quest rooms based on user preferences and history. Visitors can rate rooms, helping others make decisions, while providers receive insights to improve services.
Continuous Updates & Improvements:
The system is regularly updated. New features and enhancements are delivered iteratively, keeping the platform reliable, smooth, and aligned with user needs.
Ongoing Support & Maintenance:
The team ensures platform stability and resolves issues. Updates reflect user and administrator requests, maintaining high performance and a seamless experience for all users.
End-User & Admin Interfaces:
The platform consists of two main interfaces: one for visitors booking quest rooms and one for administrators managing orders and content. Each interface provides tailored features for smooth interaction and management.
Automated Order Processing:
The platform handles all bookings automatically. Visitors can easily adjust or cancel reservations, while administrators see updates in real time, keeping everything organized and reliable.
Multilingual Support:
The platform we built supports English and French. Visitors and administrators can switch to their preferred language, making every interaction clear, intuitive, and effortless for all users.
Multi-User Access & Permissions:
Different types of users have customized access rights. Administrators, partners, and visitors see only relevant features, keeping operations secure and organized.
Recommendation Engine & Ratings:
The platform suggests quest rooms based on user preferences and history. Visitors can rate rooms, helping others make decisions, while providers receive insights to improve services.
Continuous Updates & Improvements:
The system is regularly updated. New features and enhancements are delivered iteratively, keeping the platform reliable, smooth, and aligned with user needs.
Ongoing Support & Maintenance:
The team ensures platform stability and resolves issues. Updates reflect user and administrator requests, maintaining high performance and a seamless experience for all users.
Features
Email notifications
Automatic order status updates
Booking modifications
Geolocation services
Google Maps integration
Collaboration tools
Payment system integration
Vouchers and promo codes
User ratings and reviews
Recommendation algorithm
Result
A scalable eCommerce marketing platform combining email and SMS automation, real-time customer data insights, and intuitive tools all in one place, designed to help eCommerce brands personalize campaigns, boost retention, and grow revenue seamlessly.
Product Development Process
The development process started with project discussions to clarify goals. The team then focused on designing a new layout. Daily video meetings with the client ensured regular feedback and alignment throughout the work.
Other Projects
Learning Content Management System (LCMS)
Custom Learning Management System (LMS)
